Most tours are run by company owner Gordon Pearson although we do also employ some great freelance staff as well. See our staff pages for more details.
What does the price include?
Unless stated otherwise, prices are for tour guiding and driving services only.
Do you do group tours?
All of our tours are private tours however, if you are travelling by yourself or in a small group and would like to find others to share you tour (and hence split the cost) you can find out more info on our group tours page
What if I need to cancel?
You can find out about our cancellation policy by clicking here.
What are your terms and conditions of booking?
Our terms and conditions can be found here
Where can I stay in Inverness?
Click for or information about where to stay in Inverness and Loch Ness
Do you have any reviews?
Good question – check out our TripAdvisor ratings to see what our customers say about us!
Do you speak any other languages?
Apart from speaking English,(and learning Gaelic!), Gordon also speaks a good level of German, having lived in Austria for 3 years. We can arrange for other languages on request.
What forms of payment do you accept?
We have a secure online payment systems which accepts most major cards except for American Express. We can also accept bank transfers where you accept the charges. Additionally, we can accept Paypal – although there is a 1.5% surcharge for using this facility.
Do you accept American Express?
Unfortunately not – they charge very high fees for using their cards which means we would have to increase our prices for everyone which we don’t want to do!
Can I book with confidence?
This simple answer is yes! WOW Scotland is a highly respected and established company and is a member of various trade organisations including Visit Scotland, Destination Loch Ness and Wild Scotland. We are also highly rated on TripAdvisor and have links with a number of top hotels and other organisations. We will only ever cancel a tour if ‘an act of god’ prevents us from doing so although we always try our best to offer an alternative!!
What sort of vehicles do you use?
Tours are normally conducted in an executive 8 seater people carrier (VW Transporter Shuttle SE 2.5 TDI to be precise!). This really is the best way to be transported – every seat is designed to transport an adult in comfort unlike smaller people carriers and has ample headroom and leg space. As it is higher than most other vehicles – there are also great views from all seats. We also have room for your luggage as well (if you have lots we can always add a roof box).This has added functions such as individual air-conditioning and heating, as well as reading lights for each seat but more importantly there is lots of room so you won’t be cramped! If you have kids we’ve got them covered too as we can supply child seats.
For tours of 2 – 5 people we may substitute the minibus for a modern car, 4×4 or smaller people carrier although we will let you know in advance exactly what you are getting. If you would like an upgrade to a luxury vehicle this may be possible at an additional cost.
I’m a travel agent – can we work together?
We work closely with a number of travel agents throughout the world – get in touch to find out what we can offer you.
Can we exchange links?
If would like to exchange relevant web links with us please get in touch. To see a list of links click here.
How difficult are your hikes?
To find out more about our hikes click here.
How do I get to Inverness?
To find out how to get to Inverness click here.
What will the weather be like?
To find out what the weather will be like click here.
What do you were under your kilt?
You’ll find answers to this and all other such questions on a tour with WOW Scotland!
What music do you play on your tours?
To find out about the great music we play on our tours click here.
Can I work for WOW Scotland?
Yes – but only if you are highly passionate about Scotland and believe you can meet our high standards – click to find out more information about working for WOW Scotland
